It was difficult to find out what types of assignments the company could handle, but they guarantee a totally original paper for each order. The website is a difficult to navigate and the sections are wordy and hard to get through. The promise of plagiarism free work at affordable prices, combined with decent reviews was enough to keep us interested, however.

Services

The truth is that there are hundreds of paper writing companies and we had a hard time finding the exact services that Cool Essays provides. Unlike the other sites, this one does not have a services link. We navigated to the “how it works” section and there is a quick mention of essays, research papers and dissertations, but not a clear list regarding exactly what services are offered.

Prices

Finding the pricing was much easier and the cost is comparable to many other paper writing services. Prices start at $10 per page for a high school level paper with a two week deadline. As is common within the industry, the cost per page goes up proportionally as you advance through academic levels from high school to master’s up to doctoral. They also become more costly with shorter deadlines. You could be facing a price of $49 per page for a doctoral level paper with a short time frame. One thing we liked about the pricing is that you can order in four currencies – US, GB, Euro and Canadian.

Discounts and Special Offers

The simplest way to save money is to order your paper well in advance. The cheapest prices are available on papers with a 14-day deadline, and the most expensive with a 4-hour turnaround. Cool Essays claims savings of $115 thanks to “free services” automatically included in every order such as free title page, free bibliography and free revisions. As most legit writing services include these as “free” it is a somewhat false comparison – a trick used by too many sites. Special offers are not prominently featured and neither are discounts. It’s only in the FAQ section where it is recommend to contact customer service for Cool Essay discount codes.

Quality

We ordered a paper with a short deadline and it was completed on time. While the overall quality was decent, the website itself has many spelling and grammatical mistakes so it was no surprise that the paper did as well. We weren’t convinced the essay was written by a fluent English speaking writer even though the site claims all writers are from the US, Canada and the UK. It may be hard to put your trust in CoolEssays.com when their website isn’t flawless. Upon careful review, we found an uncomfortable number of grammatical, spelling and punctuation mistakes

Customer Support

There’s a toll-free number for customers in the US and Canada and the site also offers an address. However, you won’t always get a quick reply using these routes. Cool Essay offers 24/7 online chat support and an agent reached out to us as soon as we accessed the site without our having to contact them. The agents are available to answer questions and solve problems and are fairly good at helping you out.

Conclusion

After considering Cool Essay, our conclusion was that the site really doesn’t give a convincing impression of quality work and can’t be bothered to go to the effort of presenting the site properly. If you want a cheap paper, the site may be able to help, but if you want the surety of a near flawless paper, we recommend going elsewhere.